POLICIES

COMMUNICATIONS: My primary mode of communication is email & secondary —messages.  Please allow 24-48 hours to respond to your contact emails/messages. You can reach me at nathalier.photography@gmail.com

BOOKING POLICY: To secure your portrait session, a (10%-50%) non-refundable payment is required along with signing a contract. The session date will only be reserved once both steps are completed. Full payment is needed before receiving any products. I accept cash or Zelle.

RESCHEDULING AND LATE ARRIVALS: If you need to reschedule, we can use the initial payment for a new session if you provide at least seven days' notice. Late arrivals will shorten your session time, with no partial refunds. Weather concerns may lead to rescheduling at my discretion.

CANCELLATION: If cancellations are made seven or more days before the session, the initial payment can be applied to a rescheduled date. However, within less than seven days of the event, the initial payment is non-refundable and will be forfeited.

LOCATION AND TRAVEL: If agreed on a certain location to be used during the portrait session, the Client is responsible for all location fees involved such as location access fees, parking, and other expenditures directly required for fulfillment of this Agreement.

COMPLETION SCHEDULE: All portrait session deliverables will be processed and available for delivery and viewing between 1-2 weeks from the event date. 

ADULT/PARENT PRESENCE AND PARTICIPATION: The parent(s) and/or legal guardian(s) shall be in attendance for all communications and events.  Parent(s) and/or legal guardian(s) are required to accompany their child/children.

ACKNOWLEDGEMENTS AND RESTRICTIONS: Clients must tag @morellavenue when sharing portraits online via personal website or social media. By booking, The Client agrees that images will not be edited in any way including adding filters or any other creative alternations. 

 

 

Time to answer some questions:

  • No worries at all! I 100% get that being in front of a camera can feel a bit AWK sometimes. You don't need any fancy modeling background for this – I'm here to guide your poses ensuring that you photos look fantastic. (don’t be shy click that book now button hehe)

  • My standard turnaround time for delivery of your photos is 1-2 weeks after the shoot date — however, depending on the time of year it may vary. I will always let you know how long!

  • The images in your gallery will be edited to improve lighting, contrast, sharpness, and color — all of which is a standard process for digital photographers. Therefore, I do not provide the unedited RAW images.

  • If you need to RESCHEDULE or CANCEL and it's more than a week before our photo session, we can find another date using your initial payment. But, if it's within a week, unfortunately, the initial payment is non-refundable.

    Please read over my policies!

  • Please look over my packages on the homepage and contact me via the package that suits you best! I will respond with my price sheet!

policies
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